NTL Strikes Again

July 9, 2005 by Tom M
Filed under: General 

Another week, another screw up.

Following all the fun of the last few weeks with NTL - including being disconnected twice, having threatening letters sent and all the rest - I checked my bill very carefully this month, and lo and behold, another glaring error.

Suddenly my account has acquired a second TV box (which I don’t have). Which they tried to charge me an extra 15 quid a month for. Until I called to correct yet another mistake and they removed the charge from my account.

Lets see what they manage to do next…

Tags:

Comments

2 Responses to “NTL Strikes Again”

  1. Time to switch to sky? « Tom’s View of the World on February 23rd, 2007 9:13 pm

    [...] Feb, 2007  TV After the problems I had a couple of years ago (also see here and here) with NTL and their awful customer service, now there’s a row going [...]

  2. Tom’s View of the World » Another NTL/Virgin screwup... on May 26th, 2007 11:21 pm

    [...] about time they screwed up again (it’s been a while since the last few screw ups - see here, here, here) - today they were supposed to come and collect the box they were supposed to have [...]

Feel free to leave a comment...
and oh, if you want a pic to show with your comment, go get a gravatar!